We're very confident you'll fall in love with Mariette and there's nothing more important to us than ensuring that.
Our promise is that if you're not 100%-IN-LOVE, we'll make things right.
If you encounter a problem with your order, please don't hesitate to email us at Bonjour@VodkaMariette.com or click the 'chat' button in the bottom right corner.
If this includes a refund, our policy is as follows...
1. Refund policy for single purchase items lasts 15 days. If 15 days have gone by since your purchase arrives, unfortunately we can’t offer you a refund. Refunds can also be given if a product has not shipped yet.
2. Our policy for subscriptions is 15 days since arrival to request a refund, and refund is limited to solely the previous subscription delivery received and any future deliveries not yet fulfilled.
3. If refund is requested in light of broken or major product malfunction, physically inferior or damaged product, photographs may be requested/required.
4. To be eligible for a refund, your item must have been purchased via this website (vodkamariette.com). Purchases made on other websites, or physical retailers are ineligible. Thus, we require a receipt or proof of purchase.
5. Non-refundable items include Gift cards and Promotional Products that were not paid for. Sorry : /
6. Sale/Discount items (if applicable); Items will be refunded for price paid by consumer, if full retail was not paid, consumer will not receive that in refund.
7. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.
*Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please email us at Bonjour@VodkaMariette.com or click the 'chat' button in the bottom right corner.
ALL YOU NEED IS LOVE.