QUESTIONS?

TOP QUESTIONS

Why produced in France?

This is the only place on Earth with the required... je ne sais quoi.

Who can accept delivery?

An adult 21+ must accept delivery and show with proof of age with valid US ID.

What if I want to change my subscription?

At anytime you may log onto your account and click on 'Manage Subscription' to adjust products, delivery schedule, or even cancel subscription at anytime. There's no obligation.

What is the 100%-IN-LOVE promise?

Our promise is that if you're not 100%-IN-LOVE with your Vodka Mariette experience, we'll make things right. Read more about it HERE.

How much would Mariette cost without the innovative supply chain?

About $35. Luckily, it's now the non-inflated price of $25 both online and in-store.

VODKA

Why produced in France?

This is the only place on Earth with the required... je ne sais quoi.

Is Mariette gluten-free?

While our distillation process removes 99% of gluten, we don't recommend drinking Mariette if you have a medical aversion.

Does vodka go bad?

Never!

Has Vodka Mariette ever won any awards?

Yes, but we care more about your opinions than that of a few snooty judges. So please read or add a review on our product page!

How do you feel about a Moscow Mule emoji?

Someone get Tim Cook on the phone.

Are there more product options for order coming soon?

Yes! Just wait until you see what's up our sleeves... subscribe at the bottom of the page to be updated.

 

BARTENDERS

Do I need to order bottles in addition to the bartender?

Nope. Everything you need is included in the price and will arrive just prior to event time.

Can the bartenders make other serve other spirits, alcohol, cocktails or shots? 

For safety reasons, the bartenders will be serving only the chosen cocktail menu.

Where are the cocktail ingredients and mixers from?

We have them delivered from local providers so they are always fresh.

Should I tip the bartender?

Tips are absolutely not expected, but always appreciated.

What if my bartender is being inappropriate?

Tips are absolutely not expected, but always appreciated. We only choose persons we know are respectful and professional. If you are having any sort of issue, you can ALWAYS reach us via the Chat button on the website.

DELIVERY

Who can accept delivery?

An adult 21+ must accept delivery and show with proof of age with valid US ID.

What are the subscription delivery options?

When you choose to subscribe, Vodka Mariette can be delivered every 2, 4, 6 or 8 weeks. Click the drop down menu above the "Add to Cart" button and next to "Deliver every" and choose your package frequency (which can be changed anytime by logging into your account). 

What day are my subscription bottles sent?

Day of delivery will be at the interval chosen from day of purchase.

What do I do if I only received ONE of my purchases?

From time to time we'll ship multiple products of the same order separately for efficiency. If the other product(s) don't arrive within 24 hours, contact us.

What if there is an issue with my delivery?

Whether your order is late, doesn't show, or arrives with a problem, contact us via the Chat button on the site so we may rectify the situation ASAP.

FREE Shipping on Pre-orders?

We're so excited to have you on board early, that we're offering complimentary shipping on ALL pre-orders (with product arrival in July 2019). Before delivery, an email confirmation will be sent. For pre-ordered subscriptions, only the first delivery will include complimentary shipping.

Can I also buy Mariette in stores and bars?

Oui! Vodka Mariette can be found in a plethora of brick and mortar establishments.

How much would Mariette cost without the innovative supply chain?

About $35. Luckily, it's now the non-inflated price of $25 both online and in-store.

ACCOUNT

MUST I make an account?

Yes, accounts are required.

Are taxes included in the price?

No : ( standard sales tax for your area is calculated and added to total product cost at checkout.

What if I want to change my subscription?

At anytime you may log onto your account and click on 'Manage Subscription' to adjust products, delivery schedule, or even cancel subscription at anytime. There's no obligation.

When will I be charged for my purchase?

Your preferred payment method will be charged for purchase upon delivery. For subscriptions, a charge will occur as you go with each delivery.

How do discounts apply to subscriptions?

Discount codes, when used in purchasing a subscription, will only apply to the first order/delivery.

What is the 100%-IN-LOVE promise?

Our promise is that if you're not 100%-IN-LOVE with your Vodka Mariette experience, we'll make things right. Read more about it HERE.

What is your refund policy?

Generally our refund policy for single purchase items lasts 15 days or if a product has not shipped yet. For subscriptions it's limited to solely the previous subscription delivery received and any future deliveries not yet fulfilled. Only purchases made via this website (vodkamariette.com) are eligible and the funds will be applied to your credit card or original method of payment, within 5-7 business days. Read the entire policy HERE.

LEGALITIES

Is Vodka Mariette approved for consumption?

With formula and packaging approved by the Alcohol and Tobacco Tax and Trade Bureau, there is no need to worry about going blind.

Do you adhere to the 3-tier regulatory system?

While our business model is quite unique (some would say revolutionary), it is in compliance with all '3-tier' regulations on both the Federal and State Government levels. 

How do you prevent underage purchases?

Aside from the age check to enter this site and place an order at account creation required to purchase, an adult of legal drinking MUST be present to accept the actual delivery with valid US ID.

What US ID is considered valid to prove I'm 21+? 

Valid US ID showing you are 21+ includes a US State issued photo drivers license, a US State issued photo ID Card, or a passport. Identification must not be expired.

What's the difference between Monet and Manet?

Monet painted locations while Manet painted people. But both loved vodka... probably.

Did we miss something? Click the Chat button to ask directly!